Q: I don’t remember my account!

A: If you can’t remember your account info, please submit a ticket to us with the following information and our support team will help you retrieve it after having confirmed that this is your account:

1. The account name you might have used

2. The Mutantbox games you have played, server name and in-game character name.

3. When you registered the account

4. When was the last time you logged in

5. Your location

6. Screenshots of credit card statement or email notification of your purchases at Mutantbox.com