Apr 27, 2016 [GMT]
Q: Why was my credit card declined?
A: There are several reasons that may cause a credit card to be declined:
- The credit card information you entered such as billing address, CVC code, or expiry date do not match.
- Insufficient funds on your credit card.
- Your stored credit card has expired.
If your problem is none of the above, please contact your credit card issuer to confirm the specific reasons. If the problem persists, you can choose to use an alternative payment method.
Enter the email address you used when you signed up and and we'll send you instructions to reset your password.